Effective Date: January 1, 2024
Last Updated: January 1, 2024
By accessing our website or using our services, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you disagree with any part of these terms, you may not access the service or use our website.
Mike's Window Cleaning provides professional window cleaning and related services including residential window cleaning, commercial window cleaning, post-construction cleaning, solar panel cleaning, gutter cleaning, and pressure washing services throughout New Hampshire.
Scheduling: Services are scheduled based on availability and weather conditions. We will make every effort to accommodate your preferred dates and times.
Cancellation: You may cancel or reschedule services with at least 24 hours notice without penalty. Same-day cancellations may be subject to a service fee.
Weather: Services may be rescheduled due to weather conditions that could affect safety or service quality, including rain, snow, ice, or high winds.
Estimates: All estimates are provided free of charge and are valid for 30 days unless otherwise specified.
Payment: Payment is due upon completion of service unless other arrangements have been made. We accept cash, check, and major credit cards.
Pricing: Prices may vary based on property size, window accessibility, condition, and specific service requirements. Final pricing will be confirmed before work begins.
Customers are responsible for:
We stand behind our work with a 100% satisfaction promise. If you are not completely satisfied with our service, we will return at no charge to address any concerns within 7 days of the original service date. Our promise applies to workmanship and does not cover damage caused by weather or other factors beyond our control.
Mike's Window Cleaning carries comprehensive general liability insurance and workers' compensation coverage. While we take every precaution to protect your property, our liability is limited to the cost of the services provided. We are not responsible for pre-existing damage to windows, frames, or surrounding areas that becomes apparent during cleaning.
Our team follows strict safety protocols and OSHA guidelines. We reserve the right to refuse service if conditions are deemed unsafe for our technicians or could result in property damage. Additional charges may apply for difficult access situations or special safety requirements.
In the unlikely event that our services result in damage to your property, we will work with you and our insurance company to resolve the matter fairly and promptly. All damage claims must be reported within 24 hours of service completion.
The content on our website, including text, graphics, logos, and images, is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.
To the maximum extent permitted by law, Mike's Window Cleaning shall not be liable for any indirect, incidental, special, or consequential damages arising from or relating to our services. Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.
Any disputes arising from these terms or our services will be resolved through good faith negotiation. If resolution cannot be reached, disputes will be subject to binding arbitration in New Hampshire in accordance with the rules of the American Arbitration Association.
We reserve the right to modify these terms at any time. Changes will be posted on our website with an updated effective date. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.
These terms are governed by the laws of the State of New Hampshire, without regard to conflict of law provisions. Any legal action relating to these terms must be brought in the state or federal courts of New Hampshire.
If you have questions about these Terms and Conditions, please contact us at:
Questions about our terms of service?
Contact Us