Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you request a quote, schedule service, or contact us. This may include your name, email address, phone number, property address, and service preferences.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our window cleaning services
• Schedule appointments and communicate about services
• Send service reminders and seasonal maintenance tips
• Respond to your inquiries and provide customer support
• Process payments and maintain service records

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. We may share information with trusted service providers who assist us in operating our business, conducting services, or servicing you, as long as those parties agree to keep this information confidential.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Cookies and Website Usage

Our website may use cookies to enhance user experience and analyze website traffic. You can choose to disable cookies in your browser settings, though this may affect website functionality. For more information, see our Cookie Policy.

6. Your Rights

You have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Request information about how we use your data

7. Data Retention

We retain your personal information for as long as necessary to provide services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law or for legitimate business purposes.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

11. Contact Information

If you have questions about this privacy policy or our privacy practices, please contact us at:

12. State-Specific Rights

Residents of certain states may have additional privacy rights under state law. If you are a resident of California, Virginia, Colorado, Connecticut, or other states with comprehensive privacy laws, you may have additional rights regarding your personal information. Please contact us to learn more about rights that may apply to you.

Have questions about our privacy practices?

Contact Us